This article is from Risk Info NZ published 4 October, 2021.
The Adviser Platform has launched a new resource called OAT – the Online Advice Tool – to help advisers work within the regulatory regime when advising clients.
“It has been built from scratch,” says Scott Duncan, the firm’s Head of Compliance and Advice. “The tool ensures disclosure and scope can be adequately defined, and allows clients to articulate their goals to financial advisers.
“Advisers can use the tool to demonstrate quality advice with the support of genuine calculation-based reasoning.”
Duncan says the online app has been created with a focus on client engagement, making advice accessible and providing a framework to demonstrate a robust and repeatable process.
“The OAT integrates with the TAP CRM to provide an end-to-end process,” he says.
TAP’s Managing Director Ryan Edwards says advisers have traditionally grappled with different advice tools or processes that fall outside the firm’s CRM.
“We have created a tool that allows advisers to efficiently give advice and meet their compliance obligations from within the CRM,” he says.
“The OAT focuses on flexibility when delivering advice, recognising that clients – and advisers – can’t always follow a linear ‘paint by numbers’ approach.”
Edwards says OAT also provides a framework for advisers to confidently review existing cover.